Refund Policy
calyronethivasqul Investment Communities Platform
Overview
At calyronethivasqul, we understand that sometimes circumstances change. Our refund policy is designed to be fair and transparent while protecting both our community members and the integrity of our investment education programs. This policy applies to all memberships, courses, and services offered through our platform.
We believe in the value of our investment communities and educational resources. However, we recognize that our platform might not be suitable for everyone's learning style or investment goals. That's why we've created this comprehensive refund framework to address various situations you might encounter.
Refund Eligibility Criteria
Membership Refunds
Full refunds available within 14 days of initial membership purchase. Must have accessed less than 25% of available content and not participated in live community discussions.
Course Refunds
Educational course refunds permitted within 7 days of enrollment if less than 2 modules have been completed. Certificates already issued will be revoked.
Technical Issues
Full refunds provided when persistent technical problems prevent platform access for more than 72 hours, despite our support team's resolution attempts.
Duplicate Payments
Immediate refunds for accidental duplicate charges or billing errors. These are processed automatically once verified by our billing department.
Refund Process
Submit Request
Contact our support team at info@calyronethivasqul.com with your account details, purchase information, and reason for refund. Include any relevant screenshots or documentation.
Request Review
Our team reviews your request within 2-3 business days. We may contact you for additional information or clarification about your situation.
Approval Decision
You'll receive email notification about the approval or denial of your refund request, including detailed explanation of our decision.
Processing Payment
Approved refunds are processed within 5-7 business days. You'll receive confirmation once the refund has been initiated to your original payment method.